MANAGEMENT & LEADERSHIP

LEADERSHIP ESSENTIALS

Course Time 28:00 mins

Whether you have management responsibilities, or you are a practising team leader, developing one’s leadership skills is essential to ensure your team works collectively to achieve personal and organisational goals and objectives. This course will help you to build your leadership skills – to understand leadership, and use action learning to develop your leadership capabilities.

KEY TOPICS COVERED

  • Understand the factors that influence our choice of leadership styles

  • Different leadership styles positive or negative effects

  • Understand your own leadership style and potential

  • Outline actions to improve your own leadership styles

PLANNING & MANAGING CHANGE

Course Time 37:00 mins

Change is important for any organisation to retain their competitive edge; to allow employees to learn new skills and explore new opportunities in ways that benefit the business. Aimed at managers who need to lead people through organisational change, this course will enable you to plan and manage change in the workplace, to create a culture of innovation.

KEY TOPICS COVERED

  • PESTLE & SWOT analysis

  • Identify relevant human and financial factors in the consideration of planning change

  • How to communicate with and involve people to facilitate effective change

TRAINING & COACHING

Course Time  53:00 mins

Training & coaching empowers individuals, improves individual performance, and encourages them to take responsibility. This course is aimed at practising managers to develop their knowledge and understanding of training and coaching in the workplace and how this can assist the development of their teams.

KEY TOPICS COVERED

  • Identify the training needs for individuals in the workplace

  • Understand different learning styles

  • How to maintain training records in the workplace

  • Identify coaching needs

  • How to plan coaching

  • The importance of feedback in coaching

  • Evaluating the effectiveness of your training & coaching

HR FOR NON HR

Course time 16:00 mins

The effect of poor or inconsistent HR practices costs organisations in the UK billions of pounds a year. Whether you are an experienced manager or new to the role, this course will provide you with information to help you deal with your day to day HR challenges.

KEY TOPICS COVERED

  • Recruitment

  • Employment Contracts

  • Minimum Wages

  • Holidays

  • Absence Management

  • Discipline & Grievance

EFFECTIVE LEADERSHIP

Course Time ​23:00 mins

Effective leadership is the most influential and critical element of all businesses. To be an effective leader you will need to have the necessary tools and skills to inspire and impact your team, allowing the organisation to run competently and efficiently. This course will develop your leadership skills using your own knowledge, values and motivations to become an effective leader.

KEY TOPICS COVERED

  • Understand the factors that contribute to having an effective team

  • Assess the effectiveness of own communication skills

  • Understand the main motivational factors in teams & individuals

EFFECTIVE COMMUNICATION

Course Time ​ 16:00 mins

Effective communication is an essential tool in achieving productivity and maintaining strong working relationships at all levels of an organisation. This course looks at different methods to communicate effectively in the workplace, the benefits of good communication and why good communication is necessary.

KEY TOPICS COVERED

  • Understand the importance of effective communication as a leader

  • Methods to communicate in the workplace

  • Barriers to communication & how these could be overcome

PLANNING & ALLOCATING WORK

Course Time 19:00 mins

Resource allocation is a crucial step in business planning for those with management responsibilities. This course will build your knowledge and understanding of the core skills needed on how to plan and allocate work in the workplace, and how to monitor and manage performance.

KEY TOPICS COVERED

  • Identify organisational targets relevant to the team

  • Set SMART objectives for the team to achieve the targets

  • Use a technique to plan to achieve the objectives

  • Explain how to monitor and control a planned activity

UNDERSTANDING PERFORMANCE MANAGEMENT

Course Time 27:00 mins

Performance management is essential to maintaining and improving employee performance in line with an organisation's objectives. The purpose of this course is to enable aspiring managers to understand the value of performance management techniques and how to apply them in a fair and objective manner.

KEY TOPICS COVERED

  • Using performance to meet organisational and individual needs

  • How to manage performance of individuals in the team

  • Feedback

  • How to manage underperformance in the workplace

 
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